By subscribing to our subscription packages, you will receive a curated selection of premium haircare products delivered to your doorstep every month/every 2 months, and every 3 months.

Our subscription offers several benefits: convenience, exclusive discounts, and early access to new products. By joining our subscription service, you agree to adhere to the following terms and conditions:

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1. Minimum Commitment Period

   • Subscribers are required to commit to a minimum subscription period of three (3) months.

   • In the event of early cancellation before the completion of the minimum commitment period, the subscriber will be obligated to pay the remaining balance for the unfulfilled months.
      

2. Cancellation Policy

   • Subscribers may submit a cancellation request at any time.

   • Cancellation requests will be processed by our backend team within 1-2 hours.

   • Cancellation requests must be submitted through the appropriate channels as provided on our website.
      

3. Payment Terms

   • Subscription fees will be billed on a monthly basis.

   • Subscribers are responsible for ensuring that their payment information is current and accurate.

   • Failure to update payment information may result in the suspension or termination of the subscription.
      

4. Modifications to Terms and Conditions

   • Suisen Zen reserves the right to amend these terms and conditions at any time.

   • Subscribers will be notified of any changes to the terms and conditions.

   • Continued use of the subscription service constitutes acceptance of any modified terms and conditions.
      

5. Contact Information

   • For any inquiries or issues regarding your subscription, please contact our customer service team at suisen.my@gmail.com 
      

By subscribing to our service, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

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Thank you for choosing Suisen Zen.

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- 11 July 2024 -